Axis 247S Uživatelský manuál stáhnout pdf (Strana 33)

AXIS 247S - Troubleshooting

Troubleshooting

Checking the Firmware

Firmware is software that determines the functionality of the Video Server. One of your first actions when

troubleshooting a problem should be to check the currently installed version. The latest version may contain a

correction that fixes your particular problem. The current firmware version in your Video Server can be seen

under Setup > Basic Configuration.

Upgrading the Firmware

When you download firmware from the Axis Web site, your Axis product will receive the latest available

functionality. Always read the upgrade instructions and release notes available with each new release, before

updating the firmware.

New firmware can be downloaded to the Video Server over the network.

Note: Pre-configured and customized settings will be retained for use when the new firmware is running (provided the features are avail-

able in the new firmware) although this is not guaranteed by Axis Communications.

1. Save the firmware file to your computer. The latest version of the Video Server firmware is available

free of charge from the Axis Web site at www.axis.com/techsup or from your local distributor.

2. Go to Setup > System Options > Maintenance in the Video Server’s Web pages.

3. In the Upgrade Server section and browse to the desired firmware file on your computer. Click

Upgrade.

Notes: •Always read the upgrade instructions available with each new release, before updating the firmware.

•After starting the process, you should always wait at least 20 minutes before restarting the Video Server, even if you

suspect the procedure has failed.

•Your dealer reserves the right to charge for any repair attributable to faulty updating by the user.

Emergency Recovery Procedure

If power or the network connection to the Video Server is lost during the upgrade, the process will fail and the

unit will become unresponsive. A flashing red Status LED indicates a failed upgrade. To recover the unit,

follow the steps below. The serial number is found on the underside label on the product casing.

1. Unix/Linux - From the command line, type the following:

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Axis 247S Uživatelský manuál Strana 33