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Troubleshooting User’s Manual
136
Error Conditions This table lists a summary of error conditions:
Status Indicator Off The Status indicator remains off if a problem with the scanner device
communication has occurred. The Document Server message display
may additionally provide error status information.
Network Indicator
Off
The Network indicator flashes when there is network traffic. If it
remains off and you know there is network activity, check the network
connection.
Error and Warning Messages
This table lists the error and warning messages that might appear on
the Document Server message display. Some error messages are
applicable to the AXIS 7000 only:
Event Status
LED
Busy
LED
Network
LED
Remarks
Power up On Off Off Check SCSI cable to scanner device
Off Off Off Check RJ45 cable to network
Idle On Off Off Check RJ45 cable to network. If known
network traffic, the Network LED should
flash.
Error in FLASH
PROM
Flash Off Flash Consult Network Administrator
Error in SRAM Flash Flash Off Consult Network Administrator
Error in
DRAM/DIMM
Flash Off Off Consult Network Administrator
DRAM/DIMM
configuration
error
Flash Flash Off Consult Network Administrator
SW-HW
combination
error
Flash Flash Flash Consult Network Administrator
Illegal serial no. Flash Flash Flash Consult Network Administrator
Flash load failed Flash Off Off Consult Network Administrator
Message Description
A timeout has occurred on the
scanner, the job has been canceled
Please check the scanner device and try again.
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